GDPR FAQ

Frequently asked questions about data protection, privacy rights, and how we handle your personal information on The Health Nav.

Search FAQs

All Questions

21 questions

Still have questions?

If you can't find the answer you're looking for, our privacy team is here to help. We're committed to answering your questions and addressing your concerns.

Contact Privacy Team

Get direct help with your data protection questions and rights requests.

privacy@thehealthnav.co.uk

Find more detailed information about our data practices.

This FAQ is updated regularly. Last updated: 22/04/2026

GDPR FAQ

All Questions

What is GDPR and how does it protect me?

Why do I see a cookie banner when I visit your website?

Can I use the website without accepting cookies?

How can I change my cookie preferences later?

How long do you keep my data?

Who can see my personal data?

Is my health information shared with third parties?

How do you protect my data from breaches?

What information do healthcare providers see about me?

Do you store my medical records?

Can emergency services access my health data?

How do I delete my account and all my data?

How can I see all the data you have about me?

What if you have incorrect information about me?

How do I stop receiving marketing emails?

What third-party services do you use?

Is my data transferred outside the UK?

Do you make automated decisions about me?

What is your legal basis for processing my data?

How do I complain to the ICO?

Do you have a Data Protection Officer?

Still have questions?

Contact Privacy Team

Related Pages