Practitioner Support

Frequently Asked Questions

Information for clinics and practitioners about joining and using The Health Nav platform.

Practitioner Guide

Your questions, answered

Everything you need to know about joining The Health Nav.

The Health Nav is a comprehensive platform designed to connect qualified healthcare practitioners with patients seeking specialised care. Whether you're a exercise physiologist, physiotherapist, women's health specialist, or other accredited professional, our platform provides the tools and visibility you need to grow your practice and reach patients who are actively looking for your expertise.

Below, you'll find answers to the most common questions practitioners and clinic administrators have about joining The Health Nav, managing your profile, setting up your services and pricing, handling patient bookings, understanding our platform features, and maximizing your presence on our directory. We've designed our platform to be practitioner-friendly while maintaining the highest standards for patient safety and care quality.

If you have questions that aren't covered in these FAQs, please contact our support team. To learn more about the benefits of joining our platform, visit our Practitioner Benefits page. You can also explore how The Health Nav works from a patient perspective to better understand the experience you'll be providing.